Our Policies
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Exchange Only Policy:
- Our policy strictly allows exchanges and not returns. If you wish to exchange a product, it must be in the same condition as it was received.
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Exchange Timeframe:
- Exchanges are only possible within 24 hours of product delivery. It is essential that you inspect the product promptly.
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Damaged Products:
- In the event of product damage or damaged packaging, no return or exchange will be accepted.
Confirmation Policy:
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Payment Confirmation:
- Orders will be confirmed only upon submission of the payment screenshot. No reservations will be made without payment.
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Shipping Charges for Exchange:
- Clients are responsible for bearing the shipping charges associated with the exchange of products.
Transparency Commitment:
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No Receipts or After Sale Service:
- We do not provide any receipts or after-sale services. Our core service is sourcing products from international markets and delivering them to your doorstep.
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International Sourcing:
- Our commitment is to transparently source products from international markets, ensuring their safe and timely delivery to you.
We appreciate your understanding and adherence to these policies. For any further inquiries or assistance, feel free to contact our customer service team. Thank you for choosing our services.